FAQS

A list of frequently asked questions can be found below. If you have any more questions, feel free to contact us.

  1. What is LCL cargo?
  2. What is FCL cargo?
  3. What destinations do you ship to?
  4. What destinations do you import from? 
  5. How long does it take for my cargo to get to its destination? 
  6. What can I ship?
  7. What is a Freight Forwarder and why do I need one?
  8. Who decides how much import duties and taxes I have to pay?
  9. What is Customs Clearance?
  10. How long does Customs Clearance take?
  11. Where can I find sailing schedules?
  12. Should I get Marine Insurance?
  13. Can I ship my car overseas?
  14. What is Out of Gauge cargo?
  15. I need Customs forms to complete, where do I get them from?

 

What is LCL cargo?

Less than Container Load, or LCL, is used to describe cargo that would not fill a full container load (FCL). LCL consignments would be combined/ consolidated with other parties’ cargo at the loading warehouse to create a Full Container.

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What is FCL cargo?

Full Container Load, or FCL, is used to describe larger cargoes loaded by the manufacturer into either a 20ft (28 cbm) or 40ft (58cbm) container. The doors would be sealed upon loading.   

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What destinations do you ship to?

Unsworth currently covers most destinations throughout the Far East, Middle East, Australasia and the Americas.

For an export enquiry, go to the Cargocost home page: select the shipping method you require and enter the relevant details. You can then view the freight cost, inclusive of collection, Freight On Board (FOB) details and vessel information.

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What destinations do you import from? 

Unsworth currently covers most origins throughout the Far East, Indian Sub-continent, Middle East, Australasia and the Americas.

For an import enquiry, go to the Cargocost home page: select the shipping method you require and enter the relevant details. You can then view the cost of importing the freight, inclusive of delivery and UK charges.

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How long does it take for my cargo to get to its destination? 

This will depend on mode of transport and where goods are coming from and to. Our online quotation tool Cargocost both quotes and books in real time, providing you with transit times as well as the most competitive rates on the market.

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What can I ship?

There are different requirements for import and export, FCL and LCL, cargo. Please refer to the specifications below for some guidance:

Export cargo requirements

Unsworth UK specialises in LCL (Less than Container Load) shipments. To qualify cargo must meet the following requirements:

  • Be in-gauge
  • Be non-hazardous
  • Be suitably packaged for shipment.
  • Have individual dimensions that do not exceed 3m x 2.2m x 2.25m
  • Have a combined weight that does not exceed 2000kgs

If your cargo does not fulfil these requirements, please contact our Export Team.

Import cargo requirements

Unsworth UK specialises in LCL (Less than Container Load) shipments. To qualify cargo must meet the following requirements:

  • Be in-gauge (we can ship some out of gauge cargo, please contact the number below to find out more.)
  • Be non-hazardous
  • Cargo must not be restricted or prohibited. This excludes firearms, controlled drugs, pornographic, counterfeit goods and live animals.
  • Be suitably packaged for shipment.
  • Have individual dimensions that do not exceed 2m x 2m x 2m
  • Have an individual weight that does not exceed 3000kgs

If your cargo does not fulfil these requirements, please contact our Import Team.

Sea freight cargo requirements

With the option to import Freight of All Kind (FAK) we liberate your shipping capabilities. This includes the ability to ship:

  • FCL Commercial Cargo: Business to Business
  • Motor vehicles: Cars, Boats, Motorcycles, Vans etc.
  • FCL Non- Commercial Cargo: Personal effects

 Unlike most companies, we also offer:

  • The option to ship food products
  • Hazardous cargo handling
  • The option to ship out of gauge cargo

 For all FCL export enquiries and for further information, please contact our team.

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What is a Freight Forwarder and why do I need one?

Freight forwarders are people or companies which act as third-party logistics providers, organising the safe, efficient and cost-effective transport of goods.

Freight forwarding services guarantee that products will get to the proper destination by an agreed upon date, and in good condition. The freight forwarding service utilizes established relationships with carriers of all kinds, from air freighters and trucking companies, to rail freighters and ocean liners. Freight forwarding services negotiate the best possible price to move the product along the most economical route by working out various bids and choosing the one that best balances speed, cost and reliability.

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Who decides how much import duties and taxes I have to pay?

VAT in the UK is currently 17.5%. Duty is set at various rates depending on the type of product imported. All duty rates are set by Brussels for the EU, and are payable upon free circulation within the EU. Confirmation of the duty rate for your products can be obtained from us and on receipt of specific information we can help classify your products into a particular ‘commodity code’. This code will apply for your product and will determine how much you will pay in percentage, based on the value of the product.

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What is Customs Clearance?

Customs Clearance is required for all products which are entering or leaving the EU. Customs clearance is the process for HM Customs & Excise to account for any charges due and to check for documentation and conformity to EU law. Customs also provide agency services to various other government departments for border checks, such as The Forestry Commission for instance.

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How long does Customs Clearance take?

The time taken for Customs clearance can vary from 10 minutes to a few days. The length of time taken depends on the type of product being handled. Customs recognise that some products require further documentation checks and in some cases actual physical examination to ensure that declarations are correct, on average the service takes 12 hours but most commonly only a few hours and sometimes minutes.

More information can be found on our customs page.

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Where can I find sailing schedules?

We have a handy tool which provides sailing schedule details for LCL exports from the UK. To check when our next sailings are to any destination, make your selection below and click on the “check sailing” button.

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Should I get Marine Insurance?

Whenever goods move, they are subject to risk and their value may be partially or totally lost due to a whole range of reasons. This can be critical to your business. Whenever you use Unsworth UK, which is a wise move for most exporters or Importers, we will take a lot of headaches away. Comprehensive insurance is something that we can offer you as standard.

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Can I ship my car overseas?

ShipFromUK is the industry-leading product from our automotive division. It provides tailored services specific to the automotive industry, including real time visual reports, tracking and status updates. With an array of optional pre departure services, we help to ensure all vehicles sail through compliance formalities at destination. Visit shipfromuk.com to find out more.

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What is Out of Gauge cargo?

Out of gauge cargo, that is cargo which is slightly higher or wider than will fit standard containers, can still be carried in open top, open side or flat rack containers. If you have out of gauge cargo and require specialist bespoke logistics, Unsworth has the solution. 

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I need Customs forms to complete, where do I get them from?
You can download copies of any documentation you require for import and export from
The Hub. We have listed the most common forms however should you not find what you are looking for, visit the GovUK website.

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